How Salesforce approaches net zero: renewable energy, a $25M Frontier commitment to permanent carbon removal, and its Net Zero Cloud software.
Salesforce is one of the world's largest enterprise software companies, and it has made climate action a visible part of how it describes its business. Its approach combines emissions reductions, renewable energy, permanent carbon removal and software that helps customers track their own emissions.
Salesforce says it has achieved net zero residual emissions and 100% renewable energy for its operations. It uses the phrase "net zero residual emissions" for this outcome and reports that it obtained limited assurance on the claim from EY. The company also notes that guidance from the Science Based Targets initiative (SBTi) says net zero requires about a 90% reduction in emissions, with what remains compensated through permanent carbon removal. Its first net zero commitment dates back to 2015.
Carbon removal is one of the six priorities in Salesforce's Climate Action Plan, and the company has backed it with specific commitments:
To understand how these purchases work, read our guides to carbon dioxide removal, carbon removal credits and nature-based removal.
Salesforce's plan is built around emissions reduction, carbon removal, trillion trees and ecosystem restoration, education and mobilisation, innovation, and regulation and policy. It presents the framework as one that other companies can adopt.
Salesforce signed a 15-year virtual power purchase agreement with Qualitas Energy in Italy, its first in Europe, supporting its renewable energy commitment. It also sells Net Zero Cloud, a product that helps organisations measure and manage their emissions.
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